From diversity benchmarks to screening software, here are our three tips for reducing bias in order to recruit a talented and diverse team for your company.

Supporting LGBTQ+ Employees: Where Companies Are Progressing and Falling Short

Supporting LGBTQ+ Employees: Where Companies are Progressing and Falling Short

Companies today are becoming more aware of the importance of creating a diverse and inclusive workplace. This includes supporting and providing equal opportunities for LGBTQ+ employees. According to New SHRM research, 3 in 4 employees who identify as LGBTQ+ agree that they are treated fairly at work. However, the data also suggest stigma and discrimination against LGBTQ workers are still concerns in workplaces.

Companies have a responsibility to create a safe and supportive environment for their LGBTQ+ employees. Discrimination and harassment can lead to a toxic workplace culture, decreased job satisfaction, and ultimately, loss of valuable talent. Companies that embrace diversity and inclusion can gain positive reputation, attract talent, and increase creativity.

The use of Artificial Intelligence (AI) in recruitment is becoming more widespread. Companies are using AI tools as well as experts in their technology departments to improve the hiring process. AI can potentially be used in the recruitment and staffing industry in several areas, including diversity and inclusion.

AI & diversity

AI can be used to eliminate bias in recruitment by removing irrelevant information such as gender, ethnicity, or age. This can help companies focus on skills and experience and eliminate any discrimination based on characteristics that have nothing to do with the job. Another way AI can help with diversity is by identifying patterns of unconscious bias in job descriptions or interview questions. The technology can then suggest changes to make the language more inclusive.

AI & efficiency

AI is also beneficial in increasing efficiency in the recruitment process. It can screen and sort through resumes, identify qualified candidates, and even conduct initial interviews. This can save time for recruiters and ensure that candidates are evaluated impartially based on their skills and experience. AI can also help identify the best recruitment channels by analyzing data and results from previous campaigns. This can help companies focus their recruitment efforts on the most effective channels.

AI & candidate experience

Candidate experience is an important factor in recruitment. AI can help personalize the recruitment process and make it more engaging for candidates. For example, chatbots can provide answers to common questions and help candidates through the application process. AI can also provide feedback to candidates, such as insights on their strengths and areas of development based on their application or interview.


AI can potentially be used to support and provide equal opportunities for LGBTQ+ candidates during the recruitment process. For example, some AI tools can remove gender-specific terms in job descriptions and replace them with gender-neutral terms. This helps to create an inclusive space for candidates who may not identify with traditional gender norms. AI can also help identify candidates who may self-identify as LGBTQ+ by analyzing data from applications, such as whether they use LGBTQ+ related keywords or phrases. Additionally, AI can be used to analyze job applications from LGBTQ+ candidates to identify any biases during the screening process.


In conclusion, supporting LGBTQ+ employees is essential for creating a diverse and inclusive workplace, and companies can use AI to make the recruitment process more impartial, diverse, and efficient. AI can help eliminate bias, increase efficiency, personalize the candidate experience, and provide more equal opportunities for LGBTQ+ candidates. Companies that embrace the use of AI in recruitment will be at the forefront of creating a dynamic and inclusive work environment where all employees are valued regardless of their sexual orientation or gender identity.

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